Purpose of Position :
- To provide efficient day-to-day support for procurement, logistics, and repairs administration.
Duties & Responsibility :
Supply of parts to Technical Hardware / RMA workshop personnel to ensure central point of control over inventory and maintain accurate record.Administration and Management of product repair records and procedure, also ensuring that all repaired items are returned timeously.Submit RMA inventory adjustment report to Logistics Manager as required, this to be done in collaboration with the local Accountant.Create service notifications, sales orders and invoices related to RMAs for our customers.Process Third party purchase orders, expedite and ensure timeous supply.Maintain up-to-date supplier records on master vendor database ensuring that information corresponds with SAGE ERP system.Procurement from Third Parties and non-stock items.Manage shipping of internal and external customer orders.Issue delivery notes and prepare Passout documents to be signed by Accountant (Accra office)Responsible for all import and export activities.Manage stores and its related functions.Maintain an up-to-date record of audit trails for procurement (Intercompany, Internal, and external)Maintain up-to-date record of customs documentation such as BOL, SLI, SAD500, DA65.Assist the finance department with uploading the import and export VAT related documentation.Perform ad-hoc collections and deliveries as required by the business from time to time.Create and submit inventory adjustment reports to Logistics ManagerReceipt and put away of raw materials performing the corresponding transactions in SAGE ERP system.Classification of all materials and products updating the Tariff / Harmonization codes in collaboration with Logistics Team Lead (Africa).Assist the Logistics Manager with reconciliation of Demo and Trial stock.Participation in Audit, Stocktaking and assist Shared Services.Filing / management of records, archiving and storage requirements.Perform regular Stock take of RMA inventory as required.Compliance with The Company within the Mining Workplace Health and Safety policies and procedures,Other duties as required from time to time.Critical Knowledge, Skills and Abilities
Intermediate working knowledge of Microsoft Office suite (in particular, MS Word and Excel)Sound working knowledge of general inventory program applicationsSound working knowledge of SAGE / SAP ERP purchase order module is desirable, although training will be available on The Company's internal systemsCan do” attitudeWillingness to go the extra mile for customers (internal and external)High level of personal drive and motivationHigh level of attention to detailStrong time management and prioritization skillsExcellent communication skills, both verbal and writtenAbility to work in and contribute to team building environmentAbility to set day to day priorities within overall priority listingStrong problem solving, interpersonal and negotiation skillsMajor Challenges / Problem Solving :
Dealing with conflicting prioritiesDecisions Expected : Own Authority
Setting of day-to-day priorities within overall priority listingMake recommendations for service delivery improvements where necessaryExpenditure for parts and components within allowable limitsCreating build orders for assembly teamAdvising Business Unit Manager of business risk areas as they are identifiedReferred to Higher Authority
Approval for expenditure over allowable limitsAny decision that will adversely affect budgetClarification of business priorities or urgent escalationsWorking Relationships :
Most Frequent Contacts Purpose
Warehouse & Logistics TL Direction and supervision; setting of priorities; training and development.
cross-skilling in production areas and processes
Assemblers Provision of supply requirements in a timely manner
HW Technical & RMA Team Liaise regarding new products and assembly techniques