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Tour Operations Assistant / Reservations Officer

Tour Operations Assistant / Reservations Officer

JobbermanAccra, GH
30+ days ago
Job description

Tour Operations Assistant / Reservations Officer

Anonymous Employer

Admin & Office

Accra & Tema Region Full Time

Tourism & Travel ₵ Confidential

1 month ago

Job Summary

We are looking for detail-oriented Tour Operations Assistant / Reservations Officer to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets.

  • Minimum Qualification : Degree
  • Experience Level : Mid level
  • Experience Length : 2 years

Job Description / Requirements

Responsibilities :

  • Tour reservations using industry platforms for hotel / airline bookings.
  • Air ticket reservations, confirmation and buying skills.
  • Tour planning, packaging and pricing.
  • Excellent command of English language (both oral and written)
  • Ability to handle administrative / Secretarial duties
  • Perfect writing skills (responding to emails, good analytical skills, writing letters to embassies and other organizations for sponsorship etc)
  • Must be able to fill online visa application forms, book visa appointments on the various embassy visa application platforms for clients and be versatile at handling visa documentations.
  • Sales / Marketing promotional skills
  • Must be computer literate with high typing speed.
  • Applicants must be proficient / versatile on how to use internet tools to research on topics relating to travel documentation, visa application processing and protocols between client nationality and the client desired destination.
  • Handling calls from customers and responding to travel enquiries from prospective clients.
  • Applicant must be ready to work Monday to Saturday (Saturday office closes at 2pm)
  • Courteousness, politeness, diplomacy, respect for people from all walks of life irrespective of race, gender, color are unavoidable traits every applicant must possess.

    • Qualifications :

  • Diploma / HND / Graduate
  • Candidate should be between 22 and 30 years
  • Must have 2 to 5 years experience

    • NB :   Interested candidates should send cv to : donmarkustravels@gmail.com or Call : 0202392010

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    Officer • Accra, GH