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Customer Service Specialist German Speaker (Remote)
Application Deadline: 15 March 2026
About TalentWorldGroup
At TalentWorldGroup, we think globally and strive for excellence. As a pioneering multilingual contact center, we are redefining remote work by building the workplace of the future. We offer flexible, long-term opportunities for professionals who are passionate about service and innovation.
Position Overview
We are looking for experienced, technically proficient, and organized professionals to join our remote call center operations. Native-level German and fluent English are required.
This role supports a high-quality, home-based project in the online travel industry, delivering first-level customer service via inbound and outbound channels. The position involves multitasking, including managing several simultaneous cases and phone calls, with a focus on handling modifications, cancellations, deposit claims, and escalating complaints.
Key Responsibilities
Requirements
Nice to Have
Technical Requirements
Work Schedule (CET Time Zone)
What We Offer
Join Us
If you are customer-focused, tech-savvy, and thrive in a fast-paced, remote environment, wed love to hear from you. Apply by March 15 to be considered for our first training group this year (more training groups to come)
