Showroom Manager (Interior Design Experience)

Stone Depot Ghana Limited

Creative & Design

Responsibilities:

• Showroom Operations: Manage the day-to-day operations of the showroom, ensuring it is presentable, organized, and conducive to a positive customer experience.
• Customer Service: Provide outstanding customer service, greet visitors, and assist them in product selection, offering expert advice on interior design concepts.
• Sales Management: Achieve showroom sales targets and contribute to the overall revenue growth of the company.
• Product Knowledge: Develop a deep understanding of our marble and granite products, their features, and their applications, in order to effectively address customer inquiries.
• Interior Design Consultation: Utilize your interior design experience to guide customers in making informed decisions for their design projects, suggesting suitable marble and granite solutions.
• Maintain Inventory: Monitor and manage showroom inventory levels, ensuring an adequate supply of products for display and sales.
• Team Leadership: Supervise showroom sales representatives, providing training, coaching, and support to maximize their performance and create a customer-focused environment.
• Marketing and Promotion: Collaborate with the marketing team to implement showroom-specific marketing strategies, promotions, and events to attract potential customers.
• Record Keeping: Maintain accurate records of sales, customer inquiries, and showroom activities.
• Market Research: Stay up-to-date with industry trends, competitor offerings, and customer preferences to enhance the showroom's competitive edge.
• Performs any other duties that may be assigned from time to time.
  

Requirements:

• Bachelor's degree in Business, Marketing, Interior Design, or a related field.
• Proven experience as a Showroom Manager or in a similar customer-facing role within the interior design industry.
• Minimum experience required is three(3) years.
• Strong knowledge of interior design concepts, materials, and trends.
• Exceptional customer service and sales skills, with a passion for delivering an excellent customer experience.
• Leadership and team management abilities, with a track record of motivating and leading teams to achieve targets.
• Excellent communication and interpersonal skills to build rapport with customers and team members.
• Organizational skills and attention to detail to maintain a well-organized showroom environment.
• Proficiency in using MS Office and sales-related software.
• A creative mindset with a keen eye for aesthetics and design.
• Ability to work flexible hours, including weekends or evenings, as per the showroom's operational requirements.

Salary : Negotiable

Location : Spintex

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