Sales Operations CRM Administrator

Let's tomorrow, together.

At Ubiquity, we live by the mantra head, heart, and hustle.  Head  because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be.  Heart  because we are always gracious with our time, our collaboration, and with one another.

And  Hustle  because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.

Sound like the right fit?

Your tomorrow looks bright at Ubiquity.

Your Role :   The Hubspot & Salesloft Administrator we are looking for is expected to manage and maintain HubSpot and Salesloft data.

• Import / Export  data in HubSpot / Salesloft  Dashboards by creating reports, dashboards, and processes to continuously monitor data quality and integrity and execute data migration / cleansing projects.

Responsibilities and duties : Assist with data management including data cleansing and deduplication Understand all aspects of HubSpot & Salesloft configuration and technical / functional capabilities Support the Sales team’s use of both sales tools, including assisting with list generation / cleanup as needed and help automate processes related to campaigns Manage all new user setups and deactivation, including transferring ownership of contacts / deals for deactivated users Build and manage dashboards, reports, layouts, process automation, and other configurable parts of the interface for end-users, and other capabilities including : Flows and Process Build workflows for Automation Custom property updates Custom report type creation, profiles, permission sets and rules Support the day-to-day running of the business within HubSpot & Salesloft, which includes interacting with business users and technology partners, in support of the HubSpot CRM & Salesloft environment.

Uploads list of contacts from Sales contact sourcing requests.

Prepare projects in google sheets, audit projects for accuracy and import leads in the CRM Perform other duties as assigned   Qualifications : At least 3 years of experience in sales support, sales analytics, and HubSpot & Salesloft  platforms.

Fluency in Microsoft Office applications Demonstrate proficiency in managing analytically rigorous initiatives.

Possess problem-solving, attention to detail and analytical skills.

Willingness to think creatively when necessary to develop creative solutions.

Top-notch active listening skills.

Ability to work independently and as a member of a team.

Ability to communicate effectively, both orally and in writing.

Innovative and creative in the form of continuous improvement to internal processes.

Flexible and adaptable to change.

Experience with maintenance of Hubspot, including Hubspot data Hubspot administration skills What We Do.

Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better.

Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office / risk operations, and business transformation.

Come as U are, because U Matter at Ubiquity.

We’re committed to creating an inclusive employee experience for all.

Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone can contribute their ideas and feels free to be their most authentic self.

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