Client Service Executive

Job Summary :

The Business Development Executive is responsible for identifying and securing new business opportunities, building and maintaining strong client relationships and ensuring exceptional client service delivery. This role requires a highly professional individual with excellent communication, interpersonal, and presentation skills, who can confidently represent the firm to prospective and existing clients.

Key Responsibilities :

• Identify, research, and pursue new business opportunities to grow the client base.
• Develop and implement strategies to secure contracts with organizations, NGOs, and government agencies.
• Prepare and deliver persuasive business proposals and presentations to prospective clients.
• Build and maintain strong, long-term client relationships through professionalism and excellent service.
• Monitor client satisfaction, follow up on feedback, and identify opportunities for repeat or expanded business.
• Conduct market analysis to track industry trends, competitors, and emerging client needs, and provide insights to management.
• Collaborate with internal teams to ensure seamless project execution while maintaining accurate records and regular progress reports.

Requirements :