Job Summary :
The Cashier is responsible for managing all customer transactions accurately and efficiently in a courteous and professional manner. This role ensures smooth payment operations, maintains financial integrity, and upholds the company’s premium brand image by providing exceptional customer service in a luxurious retail environment.
Key Responsibilities :
Receive payments by cash, credit card, or other forms of payment and issue receipts accordingly.
Maintain accurate records of all transactions and daily sales reports.
Verify cash amounts, balance drawers, and reconcile discrepancies at the end of each shift.
Ensure the point-of-sale (POS) system operates efficiently and report any technical issues promptly.
Provide warm, professional service to all customers, reflecting the company’s standards of excellence.
Handle customer inquiries courteously and refer complex issues to the appropriate department.
Safeguard company funds, documents, and customer information with the highest level of integrity.
Collaborate with sales and inventory teams to confirm payment details and stock movement.
Uphold cleanliness, organization, and a refined appearance at the cashier station.
Qualifications and Requirements :
Minimum of a Diploma in Accounting, Business Administration, or related field or 3 years' experience in similar role with high school diploma would be considered
Proven experience as a cashier or in a customer-facing financial role (experience in luxury retail is an advantage).
Numerical accuracy, POS systems, reconciliation, Excel / Word, customer service orientation
Excellent interpersonal and communication skills.
Computer literacy and proficiency in POS systems and Microsoft Office applications.
High sense of responsibility, integrity, and professionalism.
Well-groomed appearance with a pleasant personality suitable for a high-end environment.
Age Requirement : 20-30 years
Cashier • Accra