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General Manager, Business Development-Ghana

General Manager, Business Development-Ghana

Antal InternationalGhana
18 days ago
Job description

Job Description

Job Title : General Manager, Business Development-Ghana

Industry : Banking

Location : Ghana

Salary : Competitive Salary Package + Benefits

Job Purpose :

  • Business growth of the Bank in line with the strategy of the Bank and the Group.
  • Digital transformation of business and processes to enhance customer satisfaction, new product development and operational efficiencies
  • Business growth sustainability in line with stakeholder expectations on key parameters such as return on capital, market share, asset quality, staff productivity.
  • Marketing and corporate communication of brand and products

Job Dimensions :

Targets as set out in the balanced score card for the Banks tri-annual development plan (TDP)

Financial

  • To attain desired ROE of the Bank
  • To grow the loan book to be at 1.5x GDP growth rate and above
  • To grow customer deposits at 1.25 x the loans growth rate.
  • To reduce cost of funding on customer deposits
  • To grow non-interest income especially on trade finance products
  • To ensure high quality credit portfolio within acceptable risk parameters
  • To grow the SME business sector in line with the Bank’s TDP

    • Customer

  • To grow the Bank’s clientele base in line with business plans
  • To optimize account usage through products and systems
  • To increase the equipment rate of clients to be within the Group requirement of 3 products per client
  • To ensure excellent customer experience journey

    • Processes

  • To attain digital transformation of the Bank on services and processes
  • To attain strong audit ratings
  • To attain strong ratings by other regulators

    • Projects

  • To contribute to project scoping, design and testing to ensure market success of new products and services
  • To contribute to the successful completion of business-driven projects
  • To manage stakeholders (clients and business development staff) in the user acceptance tests and roll out of projects

    • People

  • To manage staff turnover within acceptable norms and manage succession at all key positions
  • To ensure well trained and mentored staff
  • To identify talent and assist in the recruitment of productive business development staff
  • To improve staff productivity on customer management and revenue generation
  • To ensure efficient and effective stakeholder management

    • Key Responsibilities

  • Business development growth and portfolio quality management
  • Digital transformation and innovation of the Bank
  • Corporate branding and awareness
  • Product development, promotion and placement in the market
  • Management of the bank channels and assessment of profitability of the channels

    • Key Relationships –

    Direct Reports to this Position

  • Corporate Banking
  • Institutional Baking
  • Trade Finance
  • Digital Business / Transactional Banking
  • Marketing, Product and Communication
  • SME & Retail Banking
  • Portfolio Quality Management

    • Desired Knowledge, Qualifications and Experience for the role

  • Bachelor degree in relevant field preferably with a Master’s degree
  • Professional qualification in any one of the following fields : Finance, Accounting, ICT, HR, Marketing, legal.
  • At least 10 years in a senior management role in Banking Sector
  • Experience in business development in retail and SME banking, Corporate banking, transactional Banking, trade finance, and institutional banking
  • Experience in capital adequacy management, business case reviews, business budget formulation and management.
  • Knowledge on distressed assets management and remedial management
  • Marketing and product development experience
  • Experience in use of digital platforms for financial service provision and development
  • Stake holder management experience, including Board presentations, strategy communication to staff and clients, regulatory management

    • Key attributes for the role

  • Teamwork
  • Reliability
  • Integrity
  • Innovation
  • Efficiency
  • Tenacity
  • Virtuous
  • Resilience
  • Energetic
  • Pollyanna

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    Manager • Ghana