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Operations Manager- Ghana

Operations Manager- Ghana

Rentokil InitialAccra, Greater Accra Region, GH
2 days ago
Job type
  • Quick Apply
Job description

Are you an experienced operations professional with a passion for leadership and

excellence? Rentokil Initial, a leading name in pest control, is seeking a dynamic and

results-driven Operations Manager to lead our operational activities.

About Rentokil Initial

Rentokil Initial is committed to providing exceptional pest management and hygiene

services, ensuring the health and safety of our clients. We value excellence,

innovation, and continuous improvement in all our operations.

Job Summary

The Operations Manager will be responsible for developing and leading Rentokil

Initial operational activities, encompassing people management, team performance

and development, client relationship management, resource optimization, and

operational efficiency, all while upholding our core value of excellence.

Scope of the work includes :

Operational Planning

  • Ensure an efficient resource allocation leading to an optimized service cost.
  • Deliver a proper route based plan to high productivity.
  • Attract, develop and retain a highly motivated team leading to a high quality

service delivery.

  • Ensure the team executes tasks in a safe and responsible manner to protect

    • team members, the environment and the client’s premises.

    Operational Planning

  • Optimize service costs through efficient resource allocation.
  • Implement a route-based plan to maximize productivity.
  • Cultivate and retain a highly motivated team to ensure exceptional service

    • delivery.

  • Ensure the team adheres to safety protocols and responsible practices to

    • safeguard personnel, the environment, and client premises.

    Business Development

  • Support the Sales team with leads and pipeline opportunities.
  • Gather ideas to grow the Pest Management business including trading

    • opportunities. Collaborate with the Sales team to identify and cultivate leads

    and pipeline opportunities.

  • Proactively seek and evaluate new trading opportunities to foster growth

    • within the Pest Management business.

    Client Satisfaction

  • Execute an Integrated Pest Management for clients leading to high client

    • retention.

  • Provide post service reports to clients in a timely manner with key actions to

    • clients. Implement an Integrated Pest Management system for clients, aiming

    for high client retention.

  • Deliver post-service reports to clients promptly, highlighting crucial actions.

    • Regulatory Relationship

  • Liaise with country regulatory agencies on updates regarding standards and

    • permit renewals Engage with national regulatory bodies concerning updates to

    standards and the renewal of permits.

    Requirements

    Bachelors Degree in Business Administration, Agribusiness, Environmental

    Science or equivalent.

  • At least 8 years of experience, preferably 2 years of experience in leading

    • teams in a pest management, public health, environmental in a relevant

    institution

  • Knowledgeable in reporting and monitoring with remarkable attention to

    • details.

  • Effective decision making and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Demonstrated proficiency in reporting and monitoring, with exceptional

    • attention to detail.

  • Proven capabilities in effective decision-making and problem-solving.
  • Superior verbal and written communication abilities.
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    Manager • Accra, Greater Accra Region, GH