Flight Operator

About You and The Role

As a member of Zipline’s Flight Operations team, you’ll be responsible for ensuring that the delivery of medical products to health facilities is done in a safe and timely manner. This will involve working with a team of flight support operators to conduct regular pre-flight inspections, launching, and recovery of the drones. What you will do Launch and Recovery : You will be responsible for the safe assembly of drones in preparation for 150+ flights, perform critical checks, communicate with Zipline controllers in readiness for flight, and launch and disassemble drones on return to the Distribution Center. Ensure appropriate and timely reporting of fleet and system issues to the flight operations team Communicate effectively with flight technicians / Shift coordinator on outstanding issues and bottlenecks observed during the launch and recovery process.  When needed, effectively and safely support incident response teams  Demonstrate excellent attention to detail and focus in nominal and off-nominal situations and draw the attention of shift coordinators / maintenance technicians scheduled on shift. Consistently follow all standard operating procedures, quality, and safety guidelines Communicate clearly and effectively within and between teams, especially on high-volume days Participate in activities that build team culture and community, such as workplace or culture improvement efforts that bring people together and promote Zipline's values. Ability to provide support or go the extra mile to help others  Occasionally take the initiative to identify problems without being directed. What You'll Bring Diploma in Mechanical / Electrical / Electronics / Aerospace Engineering / Drone Engineering Technology or National Service Personnel or Vocational Training personnel with technical background. Excitement about working in the field and are not afraid to get your hands dirty Ability to stay focused, humble, and safety-conscious during 12-hour shifts Ability to work in a fast-paced environment and enjoy work that keeps you on your feet Ability to maintain focus during extended daily operations This position reports to the Flight Operations Lead. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.