Credit Control and Collections Officer

Must be able to communicate in an efficient yet friendly manner with customers, as well as the broader accounts receivable team / stakeholders while reporting to the Head department

• Create procedures and policies that ensure timely payments while maintaining a high level of customer retention
• Reconcile complex accounts that have been escalated from the account receivable team
• Monitor debtor balances to ensure a reduction in debtors aging
• Ensure credit and collection policies and procedures are followed within the team
• Liaise with customers, as well as internal personnel including the sales team