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Jr. Salesforce Administrator (Fintech)

Black Pen RecruitmentAccra, Ghana

9 days ago

Job description

Join one of Africa's fastest-growing fintech companies as a Jr. Salesforce Administrator.

Our client is seeking a critical thinker who is proactive, organised, and driven, with a strong knowledge base. They should be dedicated and passionate about their work, humble, and a true team player.

Job Type : Full Time

Workplace : Remote

Location : Ghana

Requirements

Bachelor’s degree preferred.
Certified Salesforce Associate required.
Certified Salesforce Administrator preferred.
Ability to multi-task and adapt to changes quickly.
Must be able to read, write, and speak fluent English.

Responsibilities

Duties include, but not limited to,

Assist in data quality management tasks, including data cleansing, data deduplication, and data import / export, to ensure accurate and reliable information within Salesforce.

Small amount of regular data entry.

Provide day-to-day user support, addressing user inquiries, resolving general user issues, and assisting in user training and onboarding to promote Salesforce adoption and proficiency.

Assist in the customisation of Salesforce by configuring fields and objects.

Create and maintain reports and dashboards to provide insights into operational performance, enabling data-driven decision-making.

Other duties as assigned.

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Administrator • Accra, Ghana