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Client Relationship Officer - Greater Accra
Innovate Solution Ghana LtdKokomlemle23 days ago
Job descriptionIdentify and acquire new clients to expand regional market presence, Training and development Develop and execute strategic sales plans to achieve revenue targets. Proactively upsell and cross-sell services to existing clients to maximize revenue Serve as the main point of contact for assigned clients, ensuring satisfaction and service excellence. Conduct market research to identify potential clients and business opportunities. Implement strategies to prevent client churn and reengage dormant clients. Ensure timely resolution of client issues and concerns to maintain high satisfaction levels Maintain accurate records of sales activities, client interactions, and revenue performance. Bachelor’s degree in business administration, Marketing, or a related field. Minimum of 2 years of experience in client relations, sales, or business development, preferably in a B2B environment. Proven track record of meeting or exceeding sales targets. Strong interpersonal, communication and negotiation skills. Proficiency in CRM applications and customer support tools. Ability to work independently, manage multiple accounts, and thrive in a fast-paced environment. Results-oriented with a strong focus on client satisfaction and revenue generation.
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Relationship Officer • Kokomlemle