Business Development Officer

Overview

At FORMICA Agency, we connect with the team, our clients, and society.

We are looking for a strategic, personable, and results-driven Business Development & Customer Acquisition Officer to lead all outreach and enrollment efforts for our clients program. You will be the face of the program for prospective families crafting compelling messages, driving sign-ups, and nurturing leads through to confirmed enrollment.

This role combines sales, marketing, and community engagement. You'll help build and manage our lead pipeline, connect with parents and schools, drive registrations, and support customer service needs in the lead-up to and during the summer program. If you enjoy working with people, closing deals, and being part of a youth-centered initiative, this role is for you.

You'll work closely with the Program Lead and the Communications team to design strategies that speak to our core audiences families, schools, and community networks that value creativity, confidence-building, and high-quality extracurricular learning.

NB : This is a contract role

What You'll Do

Outreach & Enrollment

• Own and manage the end-to-end enrollment funnel  from initial inquiry to sign-up and payment.
• Identify and pursue strategic opportunities to reach parents school visits, parent groups, WhatsApp communities, online forums, etc.
• Follow up with all leads via phone, WhatsApp, and email in a timely, professional, and friendly manner.
• Convert leads into paid signups, ensuring smooth onboarding for each family.
• Maintain lead tracking documents and weekly enrollment updates.

Marketing & Communications

Customer Support & Administration

What You'll Bring

You'll Impress Us If You...

Our Recruitment Process

Our hiring process is designed to ensure a great fit for both you and our client :

About Formica

FORMICA is an early careers agency focused on empowering early-career professionals in Africa by bridging the gap between graduates and employers. We offer innovative and growth-focused solutions that connect young talent with career opportunities.

Our mission? Equip graduates with the tools, skills, and networks to thrive, while helping businesses find and develop their next top performers. With tailored coaching, skill-building workshops, and smart data insights, we're fostering a vibrant and inclusive job market where talent and opportunity meet.

Equal Employment Statement

At FORMICA we accept ALL. FORMICA is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other status protected by law.