Talent.com
This job offer is not available in your country.
Business Development Officer

Business Development Officer

FORMICA AgencyAccra, Ghana
14 days ago
Job description

Overview

At FORMICA Agency, we connect with the team, our clients, and society.

We are looking for a strategic, personable, and results-driven Business Development & Customer Acquisition Officer to lead all outreach and enrollment efforts for our clients program. You will be the face of the program for prospective families crafting compelling messages, driving sign-ups, and nurturing leads through to confirmed enrollment.

This role combines sales, marketing, and community engagement. You'll help build and manage our lead pipeline, connect with parents and schools, drive registrations, and support customer service needs in the lead-up to and during the summer program. If you enjoy working with people, closing deals, and being part of a youth-centered initiative, this role is for you.

You'll work closely with the Program Lead and the Communications team to design strategies that speak to our core audiences families, schools, and community networks that value creativity, confidence-building, and high-quality extracurricular learning.

NB : This is a contract role

What You'll Do

Outreach & Enrollment

  • Own and manage the end-to-end enrollment funnel  from initial inquiry to sign-up and payment.
  • Identify and pursue strategic opportunities to reach parents school visits, parent groups, WhatsApp communities, online forums, etc.
  • Follow up with all leads via phone, WhatsApp, and email in a timely, professional, and friendly manner.
  • Convert leads into paid signups, ensuring smooth onboarding for each family.
  • Maintain lead tracking documents and weekly enrollment updates.

Marketing & Communications

  • Work with the Program team to craft marketing messages , social content, and simple campaign materials to promote the program.
  • Coordinate paid or organic visibility efforts (e.g. social media posts, flyers, partnerships with influencers or parent groups).
  • Support the promotion of final showcase events, recap videos, and testimonials.
  • Customer Support & Administration

  • Respond to inquiries, FAQs, and concerns from parents in a timely and warm manner.
  • Keep detailed records of confirmed participants, payments, and special needs / notes for facilitators.
  • Collaborate with finance to ensure accurate invoicing and payment tracking.
  • Share key parent questions, trends, or concerns with the wider team for service improvement.
  • What You'll Bring

  • 13 years experience in sales, marketing, or community engagement bonus if in education, events, or youth programming.
  • Strong communication and persuasion skills you're a confident closer and a friendly communicator.
  • High emotional intelligence and ability to build rapport with parents and caregivers.
  • Ability to work independently and hit enrollment targets with minimal supervision.
  • Familiarity with using WhatsApp, Google Sheets, email platforms, and basic CRM-style tracking.
  • A passion for youth development and a belief in the power of learning beyond the classroom.
  • You'll Impress Us If You...

  • Have experience working with school networks, parent associations, or family-facing products.
  • Can write strong, engaging copy for marketing or email campaigns.
  • Are a natural networker who enjoys talking to people and creating win-win connections.
  • Have worked on campaigns or outreach in youth, education, or nonprofit sectors.
  • Our Recruitment Process

    Our hiring process is designed to ensure a great fit for both you and our client :

  • Application Review We carefully review all applications to shortlist top candidates.
  • Video Submission Shortlisted candidates will submit a brief video response to key questions.
  • Interviews Selected candidates will participate in one or more interviews to assess fit and expertise.
  • Client Submission Successful candidates are presented to our client for review.
  • Client Selection The client makes the final selection based on interviews and assessments.
  • Offer If selected, you will receive a formal offer and begin the onboarding process.
  • About Formica

    FORMICA is an early careers agency focused on empowering early-career professionals in Africa by bridging the gap between graduates and employers. We offer innovative and growth-focused solutions that connect young talent with career opportunities.

    Our mission? Equip graduates with the tools, skills, and networks to thrive, while helping businesses find and develop their next top performers. With tailored coaching, skill-building workshops, and smart data insights, we're fostering a vibrant and inclusive job market where talent and opportunity meet.

    Equal Employment Statement

    At FORMICA we accept ALL. FORMICA is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other status protected by law.

    Create a job alert for this search

    Officer Development • Accra, Ghana

    Related jobs
    Monitoring, Evaluation and Learning Officer

    Monitoring, Evaluation and Learning Officer

    International Institute of Tropical Agriculture(IITA)Accra, Greater Accra Region, GH
    Quick Apply
    The successful candidate will play a key role in design, implementation, data analysis, reporting, and continuous improvement of MELIA processes and activities. Support the development of MELIA plan...Show moreLast updated: 12 days ago
    Environmental Health and Safety (EHS) Officer

    Environmental Health and Safety (EHS) Officer

    Tatu CityAccra, Greater Accra Region, GH
    Quick Apply
    Rendeavour is an urban land developer with a total land bank in excess of 12,000 ha across Nigeria, Kenya, Ghana, Zambia and the DRC. Rendeavour is developing city-scale mixed-use sites.Appolonia, a...Show moreLast updated: 30+ days ago
    Head, E-Business Africa

    Head, E-Business Africa

    Access Bank PLCAccra, Greater Accra Region, GH
    Quick Apply
    Develop and implement e-business strategies that align with the Bank’s objectives and support local market needs, focusing on digital channel growth and optimization. Collaborate with subsidiaries t...Show moreLast updated: 30+ days ago
    Country Lead

    Country Lead

    IWG plcAccra, Ghana
    IWG has been at the forefront of the flexible workspace revolution for more than 30 years.We have made it possible for organisations and individuals everywhere to take a new approach to the traditi...Show moreLast updated: 17 days ago
    Communication and Marketing Officer (Intern'l Consultant level II), Accra, Ghana

    Communication and Marketing Officer (Intern'l Consultant level II), Accra, Ghana

    Programa Mundial de AlimentosAccra, Ghana
    Job Title : Communication and Marketing Officer (International Consultant Level II, WAE), Accra - Ghana.Vacancy Announcement n° : 833300. Job Title : Communication and Marketing Officer (International ...Show moreLast updated: 30+ days ago
    Web Developer Intern (Remote)

    Web Developer Intern (Remote)

    Business Web SolutionsAccra, Ghana
    Quick Apply
    We are looking for enthusiastic Website / Web Development Interns for ongoing vacancies, who are excited to build real-world experience in web development and design. This internship, lasting 1 to 6 m...Show moreLast updated: 7 days ago
    Financial Controller

    Financial Controller

    Puma EnergyAccra, Ghana
    Responsible for the efforts and results of the financial department.Reporting to the Chief Financial Officer (CFO) in regards to all financial and accounting activities. Knowledge Skills and Abiliti...Show moreLast updated: 17 days ago
    Assurance Intern

    Assurance Intern

    EYAccra, GHA
    As an Audit Intern, you will work on various audit engagements in different sectors in which EY is acknowledged as a market leader, specifically : Financial services, Energy & Natural Resources, Con...Show moreLast updated: 18 days ago
    Associate Financial Analyst

    Associate Financial Analyst

    Appolonia CityAccra, Greater Accra Region, GH
    Quick Apply
    Rendeavour is an urban land developer with a total land bank in excess of 12,000 ha across Nigeria, Kenya, Ghana, Zambia and the DRC. Rendeavour is developing city-scale mixed-use sites.Appolonia, a...Show moreLast updated: 27 days ago
    Business Development Officer

    Business Development Officer

    BusinessGhanaAccra Central, Ghana
    Bachelor's degree in Business Administration, Finance, Economics, or a related field.Strong understanding of insurance products, regulations, and market dynamics. Proven track record of meeting or e...Show moreLast updated: 1 day ago
    Director, People & Culture Executive Office

    Director, People & Culture Executive Office

    World VisionAccra, Ghana
    With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous pl...Show moreLast updated: 5 days ago
    • New!
    Regional Strategy Manager, Africa

    Regional Strategy Manager, Africa

    GBfoods AfricaAccra, Ghana
    At GBfoods we offer culinary solutions in several countries of Europe and Africa with.Jumbo, Gallina Blanca, Erasco, Gino, Liebig, Star, Bama, D&L, Grand'Italia and Blå Band.GBfoods Africa oper...Show moreLast updated: 21 hours ago
    CSIS Faculty : Database Systems and Software Development

    CSIS Faculty : Database Systems and Software Development

    Ashesi UniversityAccra, Ghana
    Ashesi University is seeking faculty with expertise in Database Systems and Software Development to join the Computer Science and Information Systems Department. Ashesi’s mission is to propel an Afr...Show moreLast updated: 13 days ago
    • Promoted
    Dynamics 365 CE Senior Technical Architect (Big 4 / Relocate to Malta)

    Dynamics 365 CE Senior Technical Architect (Big 4 / Relocate to Malta)

    Black Pen RecruitmentAccra, Ghana
    Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the abili...Show moreLast updated: 9 days ago
    • New!
    Operations Manager- Ghana

    Operations Manager- Ghana

    Rentokil InitialAccra, Greater Accra Region, GH
    Quick Apply
    Are you an experienced operations professional with a passion for leadership and.Rentokil Initial, a leading name in pest control, is seeking a dynamic and. Operations Manager to lead our operationa...Show moreLast updated: 20 hours ago
    Junior Fellow

    Junior Fellow

    ILC AfricaAccra, Ghana
    ILC Africa is looking for two Junior Fellows to join the organization remotely in a full-time or part-time capacity.The Junior Fellows will be responsible for : Supporting project implementation, mo...Show moreLast updated: 30+ days ago
    Chief of Party, USDA Agricultural Development Program

    Chief of Party, USDA Agricultural Development Program

    TechnoServeAccra, GHA
    At , we believe that everyone deserves the opportunity to build a better life.For over 50 years, we have given smallholder farmers and entrepreneurs the skills, connections, and confidence to lift ...Show moreLast updated: 17 days ago
    Sales Manager, North region

    Sales Manager, North region

    FrieslandCampinaAccra, Ghana
    First Degree in any discipline.Minimum of total7 years’ experience in Sales (3 in Sales ManagerialLevel).Knowledge of Change management. Knowledge of complex problem solving.Knowlegde of Region / Terr...Show moreLast updated: 1 day ago