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Compliance Coordinator - Collection Specialist

Spotter AIGhana

19 days ago

Job description

Spotter AI is a fast growing trucking startup based in the US. You will be working in a high energy environment with a diverse pool of co-workers from all around the world.

The Role

Join our growing team as a Compliance Coordinator - Collection Specialist! We’re looking for a motivated, detail-oriented professional to manage compliance-related collections and ensure accurate, timely processing of sensitive documentation within the trucking and logistics industry. This is a remote opportunity for candidates who thrive in a fast-paced environment and are passionate about supporting regulatory adherence and effective collections operations.

Key Responsibilities – Compliance and Collections

Contact clients, vendors, and partners regarding overdue accounts and required compliance documentation.
Monitor accounts to identify outstanding payments and ensure all collections activities maintain regulatory compliance.
Work closely with staff across departments to obtain missing or updated forms, licenses, insurance, and legal documents.
Document and track all communication and activity in the CRM and compliance databases with thorough accuracy.
Resolve customer issues quickly and professionally while reinforcing company policies and compliance standards.
Generate regular reports on collection activity and compliance status for leadership review.
Maintain confidentiality and follow all industry, company, and legal guidelines for record-keeping and client interaction.

Performance Expectations – Compliance and Collections

Meet weekly collection activity and documentation targets.

Maintain a high accuracy rate in record-keeping, documentation, and client communications.

Respond and follow up with contacts in a timely and efficient manner.

Compensation & Benefits

Competitive base salary with opportunities for performance-based incentives.

Flexible remote work environment (reliable internet and phone connection required).

Supportive and inclusive team culture with ongoing learning opportunities.

Other Requirements

Ability to adapt quickly to changing priorities and volume.

Uphold strict confidentiality and handle sensitive information.

Strong work ethic and self-motivation for remote work success.

Ideal Profile

Required Qualifications – Compliance Coordinator / Collection Specialist

Experience :

1-2 years of experience in collections, compliance coordination, or a related administrative field.

Familiarity with regulatory requirements and documentation processes, particularly within trucking or logistics, is preferred.

Experience using CRM or compliance tracking software (e.g., Salesforce, HubSpot) is a plus.

Skills :

Strong organizational and time-management abilities with careful attention to detail.

Excellent verbal and written communication skills—ability to explain compliance requirements clearly and professionally.

Professional and diplomatic approach to sensitive or potentially difficult collection conversations.

Proven multitasking ability and capacity to meet deadlines and team goals.

Basic proficiency in MS Office Suite (Word, Excel, Outlook).

Education :

High school diploma or equivalent required.

Additional training or certification in compliance, collections, or customer service is an asset.

What's on Offer?

Work in a company with a solid track record of performance

A role that offers a breadth of learning opportunities

Fantastic work culture

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Compliance Coordinator Collection Specialist • Ghana